Privacy information and company details

Information we process

When you submit the contact form, we process:

• your first name, last name and email address,
• the selected service, if any, and your message,
• the form language, enquiry identifier, receipt time and confirmation that you have read this notice.

To protect the form against abuse, the IP address is used temporarily to create a one-way hourly identifier. We do not store the raw IP address or browser user-agent with the enquiry. The hosting provider may retain limited technical and security logs according to its configuration.

Purposes and legal bases

Handling your enquiry

We use the data to receive your message, respond and prepare a possible engagement. If you request services in your own name, the legal basis is taking steps at your request before entering into a contract under Article 6(1)(b) GDPR. If you act for a company or another person, the basis is our legitimate interest in responding to requested business communication under Article 6(1)(f) GDPR. The checkbox in the form is not GDPR consent; it only confirms that you have read this notice.

Form security

Spam, duplicate and rate-limit protection is based on our legitimate interest in operating a secure and reliable website under Article 6(1)(f) GDPR.

Transfers outside the EU/EEA

The listed technical providers or their subprocessors may process information outside the European Economic Area. Depending on the relevant provider terms, such a transfer uses an adequacy decision or Standard Contractual Clauses under Articles 45 and 46 GDPR.

How long we retain information

An enquiry that does not lead to a contract is retained while it is being handled and for no longer than 12 months after receipt. It is then removed from the database and the working email inbox. If an enquiry leads to a contract, information needed for that relationship is processed further in the client records under separate statutory retention periods. The security identifier is used for one hour only, and expired records are removed when a later enquiry is stored.

Is providing the information mandatory?

Providing the information is not a statutory requirement. Your first name, last name, email and message are nevertheless necessary for us to identify, assess and answer the enquiry, so the form cannot be submitted without them. Selecting a service is optional.

Automated decision-making

We do not use the information for automated individual decision-making or profiling. We do not send marketing messages through the contact form.

Right to lodge a complaint

If you believe we process your information unlawfully, you may lodge a complaint with the Office for Personal Data Protection of the Slovak Republic, Galvaniho 7/B, 821 04 Bratislava, Slovakia.

Service supervisory authority

Inspectorate of the Slovak Trade Inspection for the Prešov Region, Obrancov mieru 6, 080 01 Prešov 1, Slovakia.

Cookies and changes to this notice

Cookie details and controls are available in the separate Cookie Policy. If the purposes, providers or scope of information change materially, we will update this page and its effective date.

Legal framework

This notice is prepared under Article 13 GDPR, Section 19 of Slovak Act No. 18/2018 Coll. and the general information duties in Section 4 of Slovak Act No. 22/2004 Coll.